Our customer service team is receiving a high volume of requests, therefore the response time may be longer than usual. We are committed to processing all requests as quickly as possible and we thank you for your patience.
Use this form to effectively reach our customer service:
In order to ensure we can treat all requests as quickly as possible, please send only one email.
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If you have general inquiries, please visit our Help Centre.
Have everything in hand to facilitate your online shopping and to track your order.
Stay informed about the delivery and store pickup procedures, times and terms.
See our different options to return or exchange your items bought online.
Get all the information concerning the in-store return window and terms.
For our opening hours and phone numbers, please visit the store locator.
Find a storeYou can also send us your request or question by mail at:
FGL Sports Ltd.
C/o Customer Service
4855, Louis-B. Mayer
Laval, (Québec) H7P 6C8
For any media inquiries, please send an email to:
Cindy Thérèse Hoffman
Communications Manager
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