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Shipping Methods

All products available for sale online can be shipped anywhere within the Province of Quebec. Shipping will be free for any order of $75 or more (before taxes), and a flat rate of $8 will be charged for any order under $75 (before taxes). A $10 unique fee will be charged for any order including at least one oversized product (applicable even if your order is subject to free shipping). Any applicable shipping or oversize fees will calculate automatically during the checkout process prior to the completion of your order and shall be subject to the applicable taxes.

Our shipping methods include the following options:

  • TO HOME

Orders are estimated to arrive approximately 1 to 4 business days after confirmation of the order. Please note that P.O. boxes are not accepted.

Given the uncertainty surrounding Canada Post, Purolator will be relied upon to ensure delivery of your package. However, due to the increased volume they are experiencing, there is still a possibility that a delivery may take more than four (4) business days. This possibility also applies to the In-Store Pick Up option as some products may ship from our warehouse to the selected store.

Please note - Purolator will make only one delivery attempt and if no one is present at the selected location at that time, your order will be brought to their nearest location Purolator provides you with 5 business days to pick up your order, at which time the order will be returned to our warehouse. If there is a chance you may not be  available during the attempted delivery of your order or there is not a Purolator location in your area (http://www.purolator.com/en/ship-track/find-location.page), it is strongly recommended to select our free In-Store Pick Up as the location and hours of our stores may be more convenient and you will have 30 days to pick up your order.

  • PICK-UP IN STORE

Orders are estimated to be completed and ready to be picked-up at the store previously chosen approximately 1 to 4 business days after placing the order. All shipping and oversize fees are waived when the pick-up in store option is selected. This option also allows for an immediate exchange or refund and the ability to browse additional items on site.  

Orders must be picked up in store at the checkout desk, where the official invoice and a valid ID card will be required. The pack age can be picked up by a third party, who will also be asked for these documents.

The order must be picked-up within 30 days of the order confirmation email, otherwise an email will be sent as a reminder. Following receipt of this reminder, five (5) additional days will be granted to pick up the order, or it will be cancelled and refunded.