Yes, it is possible to buy gift cards with $10.00, $25.00, $50.00 and $100.00 denominations on our website. All gift cards bought online can be sent by regular mail or can be picked up directly in store.
Unfortunately, we can’t send electronic gift cards by email. At this time, all physical gift cards purchased online can be sent by regular mail or can be picked up directly in store.
To pay for your purchase using a gift card, present it in store (valid in all Sports Experts, Atmosphere, Sports Rousseau, Hockey Experts and L’Entrepôt du Hockey stores in Quebec). If you make an online purchase on sportsexperts.ca, enter the card number and personal identification number (PIN) at the “Checkout” step on the website.
The Sports Experts and Atmosphere gift card has no expiry date nor any fees in connection with its use, or penalties for dormancy.
No, when a gift card is purchased alone, all shipping fees will be waived. On the other hand, when ordered with other products, the value of the gift card is excluded in determining if the free shipping minimum threshold is met. Don’t forget that all shipping fees are always waived when “Pickup in store” is selected.
Yes, all gift cards purchased online are accepted both online and in stores.
Yes! Gift cards currently sold in stores have a Personal Identification Number (PIN) and are therefore accepted online.
Please note that older gift cards without a PIN may still be in circulation and are only accepted in stores.
If you want to use the card to make an online purchase, please contact our Customer Service at support@sports-experts.heyday-mail.com. One of our team members will be able to replace your card.
Gift card balance can be verified at one of our stores or by clicking the button below. For any additional questions, please contact one of our Customer Service agents at support@sports-experts.heyday-mail.com.
Check Gift Card BalanceYes, you can order a physical gift card online to offer it to someone. In the “Shipping address” section, fill in the information of the person who will receive the gift card. However, the shipping address must always be in the province of Quebec.
The billing information must be in your name. Moreover, your billing address should always match the one associated to the credit card used for the payment of your order.
We apologize for any inconvenience this may have caused.
If you have not received your gift card, please send an email to support@sports-experts.heyday-mail.com. Be sure to include the order number (if possible), name and email address provided when the order was placed.
f you received a non-activated gift card, please send us an email to support@sports-experts.heyday-mail.com including the order number, name and email address entered when the order was placed as well as front and back pictures of the gift card.
Use of this card constitutes acceptance of the following terms:
Absolutely. Since promotions such as “Spend and Get” are offered online and in store, you will receive the promotional cards applicable to your order.
No, when a purchase is made in store and a promotional card is offered, this promotional card is only valid in this specific store.
Yes, when promotional cards are delivered with an online order, they can be used in all Sports Experts and Atmosphere stores.
If your promotional card was delivered with an online order, yes you will be able to use it for a second purchase on our website during its period of validity.
However, if your promotional card was delivered with an in-store purchase, it will only be valid for a purchase in this specific store.
Yes, on the back of your promotional card, you will be able to take note of the validity dates as well as the terms of use of the promotion.
The use of a Sports Experts or Atmosphere promotional card implies acceptance of the following terms of use, which can be modified at any time without prior notice:
Do you still have other questions? Check out the different options available to contact our customer service team.
Contact us